IBM Technical Support

Those who earn the IBM Technical Support Professional Certificate have completed 7 courses developed by IBM that include hands-on, practice-based assessments and are designed to prepare learners for entry-level roles in the field. Learners have a strong foundation in IT fundamentals, setup and configuration of hardware and software, programming basics, database fundamentals, cloud computing concepts, networking and cybersecurity essentials. They can also apply these skills for supporting customers to troubleshoot and resolve their technology related issues.

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